AI + Human Intelligence: Your Unbeatable Team
Contact:
Jamie Shapiro
[email protected]
612-205-4315
"AI won't replace salespeople, but salespeople who use AI will replace those who don't."
The Benefits
Customer Understanding
Customized tools that help salespeople understand customers better.
Improved Communication
Using AI, salespeople communicate more effectively..
Reduce Manager Burden
Empowering salespeople allows managers to work on high value tasks.
Better Decisions
Create AI expertise inside your dealership to evaluate AI investments.
Expense Control
Use generalist AI to reduces or eliminates expensive software and services.
Salesperson Intelligence
A Few Examples:
Better, Faster Email
AI helps salespeople craft polished emails instantly—respond quicker, connect better, and close more deals.
Amazing CRM notes
AI turns brief customer interactions into insightful, detailed CRM notes effortlessly.
Instant Product Knowledge
Salespeople use AI to instantly access comprehensive car details, answering any customer question confidently.
"I don't need to ask Brian to write my emails any more."
Jerry was a great car salesman but always dreaded emails. Every morning he'd interrupt Brian, "Hey, could you help me phrase this?"
Then, the dealership arranged an AI training session with Wowza. Skeptical but curious, Jerry joined in—and quickly realized the possibilities.
After training, Jerry's emails became sharp, persuasive, and confident. Customers noticed. Sales improved. Brian noticed too—and soon, he jumped onboard with AI himself. Now Brian doesn't write his own emails either.
Now, Jerry crafts emails that match his selling skills, Brian enjoys interruption-free mornings, and both of them wonder how they ever worked without AI.
Manager Intelligence
A few examples:
Phone call analysis
  • AI rapidly analyzes calls, revealing hidden insights about customer interactions and salesperson performance.
  • Understand exactly how calls drive sales—without hours of listening.
  • Transform customer conversations into actionable sales strategies instantly.
Customized Training Tools
  • AI-powered training tailored precisely to your sales team's unique needs.
  • Personalized coaching tools designed for maximum sales impact.
  • Train smarter, not harder—AI delivers customized development automatically.
Salesperson Profiler
  • Quickly discover each salesperson’s strengths using AI-driven profiles.
  • AI insights match your salespeople to the right customers effortlessly.
  • Boost sales performance by knowing exactly who excels and why.
"Of course they're transactional—they're really busy!"
AI Reveals the Hidden Truth
The GM thought his dealership had a solid process: Have experienced managers handle inbound sales calls. It seemed like a good idea—until he ran their call transcripts through ChatGPT for a sentiment and tone analysis.
The AI swiftly reported that managers' conversations were highly transactional, hurried, and impersonal.
The GM was surprised but then nodded: "Of course they're transactional—they're really busy!"
ChatGPT had not only identified the issues, it offered concrete suggestions and strategies to make improvements. All in a matter of seconds.
Nobody suspected a problem until AI revealed it—and it took no expensive consultants or elaborate services. Now, with minor changes inspired by the AI's insight, the dealership is transforming rushed calls into meaningful customer interactions.
Dealership Intelligence
You need
experts across the dealership –Not just in the IT department.
AI will continue to evolve to be a powerful force across all dealership functions—boosting sales, streamlining service, enhancing marketing, and supporting smarter management through data-driven insights and automation.
Data is a Valuable Asset.
AI Responsible Use and Policy
Wowza helps dealerships use AI responsibly by guiding them in setting clear policies, protecting customer data, and avoiding misuse. We train staff to understand the strengths and limits of AI, so they use it ethically and effectively—always as a tool to support great customer service, not replace it.
AI Data Quality and Safety
Wowza works with the WOW Team as they create strategies and processes to protect and prepare dealership data to take full advantage of AI now and in the future. Organizing, cleaning, and securing data is critical for laying the groundwork for smarter tools, better insights, and more personalized customer experiences as AI technology continues to evolve.
"Some of my sales guys were using ChatGPT on the down-low. I didn't understand the risk."
A few tech-savvy salespeople quietly began using the free version of ChatGPT to craft customer emails and responses. At first, I didn't realize this posed significant risks to the dealership. I soon discovered that the free version lacks essential security features, potentially compromising sensitive customer data. Additionally, our information was now stored on individual employee accounts, leaving us without proper oversight or control. Although their intentions were positive, the salespeople didn't fully understand these limitations or the risk of providing outdated or incorrect product information. Recognizing these issues, I understood the necessity of implementing a secure team account and providing thorough training to ensure responsible use of AI.
What salespeople at Johnson Lexus have to say:
“They couldn’t afford the new model. AI helped me shift focus to the older one’s value—battery life, reliability—and that actually helped me sell the car.”
“I literally use AI to craft the majority of my emails. It words things far better than I ever could.”
“I use it to compare makes and models—Mercedes vs. Lexus. It gives me talking points I wouldn’t have thought of.”
“I love it. I use it more than Google. If they took it away, it would suck.”
“If they take it away, I’m done.”
“It helps me send more informed, professional messages.”
“An AI-crafted anniversary email actually got a non-responsive customer to call me.”
“Now I just press search to get instant comparisons—it saves so much time.”
How It Works
Implementing AI across your dealership is easier than you think. Our proven process transforms how your team works without disrupting daily operations.
Discovery
We assess your current workflows and identify high-impact AI opportunities.
Workshops
Custom training sessions for managers and sales teams build confidence.
Integration
AI tools seamlessly blend into existing systems and daily routines.
Ongoing Support
Continuous improvement with regular check-ins and performance analysis.
Discovery Process
Discovery Call
Understanding goals, culture, and team structure
Customization
Tailoring tools and training approach
Logistics Planning
Organizing delivery options
Wow Team Recruitment
Choose the WOW team.
The Wow Team: AI Experts Are Already on Your Payroll
Working On What's Next
The WOW team is a dedicated group of forward-thinking professionals from across your dealership who spearhead your AI adoption strategy and serve as champions for artificial intelligence integration throughout your dealership. This select team works closely with Wowza to design, execute, and monitor AI experiments while staying at the forefront of emerging technologies and industry developments. By continuously evaluating new AI products and solutions, the WOW team ensures your dealership makes strategic, data-driven decisions about which technologies to implement and how to maximize their impact on your operations and customer experience.
Manager Workshop
Leadership Alignment
Managers united behind AI-powered vision
Custom GPT Tools
Developed for your specific dealership needs
Cultural Leadership
Supporting managers in modeling desired shift
Sales Team Workshop
Hands-on Training
Interactive sessions with full sales team
Tool Introduction
Practical application of customized AI tools
Real-world Focus
Emphasis on actual customer interactions
Ongoing Support System
Daily Office Hours
1:00 PM Central, open to all staff
Live Q&A Sessions
Real-time problem solving and skills development
Email Tutorials
Regular exercises and tool updates
WOW Team Management
Facilitate Team meetings and provide admin support.
Monthly Program Elements
Live Webinars
Monthly sessions covering targeted topics
Progress Reviews
Brief monthly calls with leadership team
New Hire Training
Monthly sessions or individual scheduling
Learning Resources
Comprehensive Library
Full exercise collection in our LMS
On-Demand Access
Learn anywhere, anytime
Ongoing Content
Regular updates reinforcing key skills
Low Cost. No Risk.
Costs: Low monthly professional Fee
(Requires a team account with an AI service.)
No contracts: Cancel any time.
No Risk Guarantee: Cancel before the end of the first month and we'll give you your money back.
Remember: "AI won't replace salespeople, but salespeople who use AI will replace those who don't."
Let's talk to see if AI is right for you.
Jamie Shapiro
[email protected]
612-205-5315
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